returns & exchanges: Who's In Charge guarantee

At Who’s In Charge, our commitment to quality is our main priority. Your satisfaction is always guaranteed. Return anything purchased from us if you are not 100% satisfied. 

If there’s something wrong with your order return it to us within 15 days from receipt of delivery to:
WIC Returns
12121 Pawleys Mill Circle
Raleigh, NC  27614
I’ll be happy to issue a refund or replacement. I ask that you please return the item the same way you received it, unwashed and unworn. Nobody likes a dirty shirt. Who’s In Charge is not responsible for the shipping costs of Returns/Exchanges.

Damaged/Defective Items
Who’s In Charge will gladly replace any damaged, defective or broken. If the item is damaged/defective or a shipping error occurred, Who’s In Charge will email a Prepaid Return Label to you. To begin this process please email us at

Final Sale Merchandise
Items purchased at any of our RED PAW sales events are final sale. We do not accept returns or exchanges on sale items. Who’s In Charge does not guarantee product sales made though third parties and does not issue returns, refunds, or exchanges through these channels.

Do you still have questions?
For any additional information about Who’s In Charge and the products, I offer please use the contact form.


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We are always available to help you out. Whether it’s a support issue, a question about a product of ours, or any other query, we are here to respond to your request.